Edward, R

Age:  85 years old

Concerns: Parkinson’s Disease, Vascular Disease, Peripheral Neuropathy, Overactive Bladder, Chronic Back Pain

Details

Edward was diagnosed with Parkinson’s Disease (PD) five years ago. He moved to an Assisted Living Facility after his wife and caretaker passed away. Edward has limited mobility, chronic pain, and has suffered falls. His four children want to optimize his care and overall well-being at the facility.

Our Success in Numbers

 

Total # of Appointments:

  • 4 appointments across four specialties in six months

Savings:

  • $600/mo on additional costs from assisted living facility by hiring private duty home care.
  • $30/mo from a duplicate medication detected during medication analysis.

Medications Managed:

  • 13 medications

Our Services to Edward

Find New Specialist

Searched and scheduled a new Neurologist for a second opinion on PD medication management as it relates to mobility

Assisted Living Liaison

Met with the Resident Care Director at the assisted living to organize daily caretaking tasks for Edward per the family’s wishes and implemented a system by which its completion can be reported to the family; with specific attention to mobility and socialization.

Chronic Pain Management

Edward’s chronic pain was being managed with medication only. Searched and scheduled a Pain Management specialist and advocated for Interventional radiology-guided procedures for better pain control.

Improved Mobility

Met with in-house PT/OT and established a structured PT program to accomplish mobility goals set by family, neurologist, and pain management.

Home Health Aide Selection

Set up interviews with home health companions for the family to select from; the one hired cares for Edward and his cat, Earl.

Our Services to Edward’s Family

Family Connection

United four adult children living in different states on a single communication platform.

Appointment

Informed Discussions

Facilitated informed discussions by addressing diverse questions based on each child’s perspective.

Health at Hand

Provided instant access to medication details and appointment information through a dedicated app.

What we did for the assisted living?

Acted as a liaison between Edward’s dedicated nursing aid and his family, keeping them informed and involved in his care.

Organized and monitored Edward‘s medication regimen, ensuring accuracy in dosages, timely refills, and communication of any changes to the facility.

Researched and arranged for durable medical equipment, enabling Edward to participate more actively in meals and social outings.

Found new providers, saving them time on administrative tasks.
Arranged new prescriptions for defined therapy.

Worked closely with in-house physical and occupational therapy providers to support Edward‘s rehabilitation and prevent falls.

Helped retain Edward as a resident by providing alternative solutions to escalation at an affordable price for the family.

Testimonial from Edward’s Family

Our family hired Gen By Gen to manage our Dad’s care. He is living in an assisted living residence and is very well cared for but he suffers from Parkinson’s disease and other medical issues. We are a “hands-on family” and were skeptical of whether or not we needed a service such as Gen By Gen to help with my Dad’s care. In the short time that we have employed them, they found a new neurologist for our Dad, a new spine and pain management doctor and they accompany us (virtually) on our doctor’s visits. This “listening in” has proven to be the most valuable because their PA will listen in, ask medical questions about our Dad, and confer with the doctor on best practices for him. Information that we would never know to ask or suggest because we are not doctors! Then, before the end of the day, the notes from the visit are written up (with action items!) and emailed to our family so we’re all getting the same accurate information about his visit. This has been so helpful for us to know that we have a medical professional monitoring his care and making sure he gets the best care possible!

Thank you Gen By Gen!